Privacy Policy

This Privacy Policy explains how Shubh Consultancy Services (“Company”, “we”, “us” or “our”) handles personal information in connection with https://shubhconsultancyservices.com/ (“Website”), our consultancy services and communications with us.

Our office address is S-20/1, Ground Floor, Shalimar Garden Extension 1, Ghaziabad, Uttar Pradesh 201005, India. This policy applies when you visit our Website, enquire about or use our services, contact us by phone, WhatsApp, email or form, or interact with us offline.

We aim to handle personal information in accordance with applicable Indian law, including the Information Technology Act, 2000, applicable rules and the Digital Personal Data Protection Act, 2023 and rules, to the extent and from the dates those provisions apply. This policy should be read with our Terms & Conditions. The legal obligations applicable to a particular processing activity may depend on the service, information involved and the law in force at that time.

Information you provide: name, mobile number, email address, city and address; business name and type; and business identifiers or records such as PAN, GSTIN, incorporation details and other information necessary for the service you request.

Service documents: where relevant to your requested work, you may provide identity or address proofs, photographs, financial or bank records, tax records, licences, application forms and documents needed for FSSAI, GST, income-tax, trademark, company, LLP, ROC or other registrations, filings and compliance work. Please share only information reasonably needed for the requested service.

Enquiry and communication information: the content of messages or information shared through enquiry forms, email, phone, WhatsApp, chat, meetings, surveys or feedback, as well as reviews, ratings or testimonials you choose to give us.

Information collected automatically: depending on the Website configuration, we may collect technical and usage information such as IP address, device and browser type, operating system, pages visited, referring page, approximate usage time and cookie or similar-technology data.

We do not ask you to send Aadhaar details or other sensitive documents unless they are genuinely required for the specific service and may lawfully be collected. Please use a secure channel agreed with us when sharing sensitive documents.

We use information for purposes connected with your request, including responding to enquiries; providing and administering services; preparing, checking, filing or submitting applications, returns and supporting documents on your behalf; communicating about status, missing documents, deadlines, invoices and compliance reminders; verifying information where appropriate; maintaining business and accounting records; improving our Website and services; preventing fraud, misuse or security incidents; and meeting applicable legal obligations.

We may send service-related communications where needed to deliver the service. We send promotional messages or newsletters only where permitted by applicable law and, where required, on the basis of your consent or preference. You may ask us to stop marketing communications at any time.

We display a review, testimonial, name, photograph or business logo only where we have an appropriate permission or other lawful basis to do so.

We do not sell personal information. We may disclose or make information available only as reasonably necessary for the purposes described in this policy, including to:

Service providers and professional associates who assist with delivering the service, technical hosting, communications, document handling, payment processing or professional work, subject to appropriate confidentiality and security expectations.

Government portals, departments, regulators or registries when a filing, registration, application or other service you request requires it, including relevant FSSAI, GST, Income Tax, Ministry of Corporate Affairs or Trade Marks Registry systems.

Courts, regulators, law-enforcement agencies or other parties when disclosure is required by applicable law or lawful process, or reasonably necessary to establish, exercise or defend legal rights or protect safety and security.

A successor or relevant party in connection with a genuine merger, restructuring or transfer of business, subject to appropriate safeguards. We may also share information for another purpose when you have been informed and have given any consent required by law.

The Website may use cookies or similar technologies to support essential functions, remember preferences, understand traffic and improve performance, depending on the tools enabled on the Website. You can manage or delete cookies through your browser settings. Blocking certain cookies may affect Website functionality. Where consent is required for a particular technology, we will seek it in accordance with applicable law.

The Website may link to third-party websites or use third-party services, such as analytics, hosting, payment, messaging or chat tools. Those services may process information under their own terms and privacy notices. We do not control independent third parties and encourage you to read their privacy policies before sharing information with them.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse. Access to documents should be limited to people and providers who need them for the relevant work. No electronic transmission or storage system can be guaranteed to be completely secure.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements, which may include containment, investigation and notification to affected individuals or authorities where required by law.

We retain personal information for only as long as reasonably necessary for the purpose for which it was collected, to deliver our services, resolve disputes, maintain records and meet legal, tax, audit or regulatory requirements. Retention periods may vary by document type and service. When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to lawful retention requirements and technical limitations.

Subject to applicable law and any lawful retention requirements, you may contact us to request access to information related to you, correction of inaccurate or incomplete information, deletion where appropriate, withdrawal of consent where processing is based on consent, or cessation of promotional communications. The availability and scope of these rights depend on the law applicable to the processing activity.

You may unsubscribe from marketing communications using any unsubscribe option provided or by contacting us. Withdrawing consent does not affect processing already carried out lawfully before withdrawal and may affect our ability to provide a service where the information is necessary for that service.

To make a request, email info@shubhconsultancyservices.com and include enough information for us to identify the relevant interaction. Please do not email unnecessary identity documents. We may ask for reasonable verification before acting and will respond within the period required by applicable law.

Our services and Website are generally intended for adults and business users. We do not knowingly seek to collect children’s personal data in a way prohibited by applicable law. If you believe a child has provided personal information to us, please contact us so we can review the matter and take steps required by law.

Shubh Consultancy Services is based in India. Information may be accessed or processed in India and, where service providers or technical systems are located elsewhere, may be processed in other jurisdictions subject to applicable law and appropriate safeguards. If you access the Website from outside India, local laws may also apply to your use of the Website.

We may update this policy to reflect changes in our services, Website, practices or applicable law. The revised version will be posted on this page with an updated “Last updated” date. Where required, we will provide additional notice or seek consent for a material change. Please review this page periodically.

For questions, complaints or privacy-related requests, contact the person responsible for handling privacy and grievance requests:

Grievance contact: Rahul Jha

Business: Shubh Consultancy Services

Address: S-20/1, Ground Floor, Shalimar Garden Extension 1, Ghaziabad, Uttar Pradesh 201005, India

Email: info@shubhconsultancyservices.com

Phone: +91-9873207632 or +91-7011340730

Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST.

We aim to acknowledge complaints promptly and resolve them within the time required by applicable law. Any specific statutory designation, deadline or escalation route applies only where required by the relevant law.

This Privacy Policy is governed by the laws of India, subject to any mandatory legal rights and remedies available to you. Privacy complaints may be raised using the contact details above and may also be referred to a competent authority or forum where applicable law permits or requires it. Nothing in this policy limits a right that cannot lawfully be excluded or restricted.

Shubh Consultancy Services is a private consultancy firm and is not a government authority or department. We provide professional assistance with business and company registrations, licensing (including FSSAI), GST and income-tax work, trademark, ROC and other compliance services, and website and digital marketing services. Relevant applications and decisions are subject to the applicable authority or third party. This statement describes our role and does not change our obligations under applicable privacy law.